Insights
What the monthly UK council leaderboard shows: who is improving, the problems many councils share, and how to fix them.
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Could website content regenerate overnight with AI to improve user journeys?
A session recording from Drupal Camp England asking whether council website content could be regenerated overnight with AI to improve user journeys.
Why every council should care about user journeys
An interview with The Drop Times about Council Insight, testing user journeys and how we evaluate UK council websites.
Three key issues stopping residents from self-serving on your website
A webinar from LocalGov Drupal Week on three key issues that stop residents from self-serving on council websites.
Using a game to uncover where a council website is failing residents
Annertech's write-up of LocalGov Drupal Week 2025, including how a game was used to uncover where a council website fails residents.
We tested 10 key user journeys on 392 council websites
The Drop Times on the launch of Council Insight: 10 key user journeys tested on 392 UK council websites, with the results free to use.